Frequently Asked Questions (FAQ)
SCREEN PRINTING & PRODUCTION
01. Can Surfside Prints accommodate rush screen printing orders?
Yes. Our rush production options include five business days and two business days after final artwork proof approval, each
with an additional rush fee. Standard production is 10 business days after proof approval. Rush availability depends on
garment inventory, artwork, job complexity, and current production capacity. Shipping and transit time are separate from
production time. If you have an event or firm in-hands date, contact us before placing the order so we can review both the
production schedule and the shipping method needed.
02. Can Surfside Prints deliver screen-printed apparel to Ventura?
Yes. Surfside Prints offers local delivery to Ventura at no additional delivery charge. Our team of eight delivery drivers
serves destinations across Southern and Central California, with routes extending as far north as Paso Robles and as far
south as San Diego, including Santa Barbara and portions of Los Angeles County. Availability and timing depend on the
specific address and route. For locations outside our local delivery service, we can arrange shipment. Provide your delivery
address and required in-hands date when requesting a quote.
03. Can I supply my own shirts or garments for screen printing?
Yes. We accept customer-supplied garments for screen printing, embroidery, and suitable DTF decoration. However,
supplying garments yourself does not necessarily reduce the total project cost. We can source thousands of garment styles
and know how different fabrics and products perform during decoration. Customer-supplied garments are provided at the
customer's risk: Surfside Prints does not replace, reimburse, or refund customer-owned pieces damaged during
production. We require extra pieces (overages) so normal production spoilage does not prevent us from completing the
requested sizes and quantities. Ask us to quote garments before purchasing them elsewhere. Contract-printing customers
should also review our contract-printing requirements.
04. Can Surfside Prints match specific Pantone (PMS) or brand colors?
We custom-mix screen-printing inks to closely match specified brand colors. For traditional plastisol spot-color
printing, we typically reference the Pantone Solid Coated guide; for water-based printing, we commonly use the Pantone
Solid Uncoated guide because the finished appearance is often softer or more muted. Our ink-mixing technology helps us
get extremely close to the selected reference. Exact visual matches cannot always be guaranteed because a printed
Pantone swatch on paper and ink applied to fabric are different surfaces. Send your brand guide, Pantone number, or color
reference with your quote request.
05. How many ink colors or screens can Surfside Prints print?
Our commercial M&R automatic screen-printing presses can print designs using up to 12 ink colors per print location. We
produce simple one-color logos, multicolor graphics, and detailed simulated-process designs with shading, gradients, and
photographic effects. Traditional spot-color printing typically uses a separate screen for each ink color. Simulated process
uses carefully prepared color separations to create the appearance of many colors. Our prepress team can review your
artwork and recommend the most appropriate printing approach.
06. Can Surfside Prints screen print multiple locations on the same garment?
Yes. Common placements include left or right chest, full front, full back, left or right sleeve, and upper back. Different
locations can have different designs, sizes, and ink colors. For example, a company might request a small two-color chest
logo, a larger multicolor back print, and a one-color sleeve design. We can produce up to 12 ink colors per location when
the garment and artwork allow. Because each location can require additional setup and press time, the number of locations
affects pricing. Our team can help plan placement and dimensions.
07. Does Surfside Prints offer screen printing for schools, sports teams, businesses, and
employee uniforms?
We custom-mix screen-printing inks to closely match specified brand colors. For traditional plastisol spot-color
printing, we typically reference the Pantone Solid Coated guide; for water-based printing, we commonly use the Pantone
Solid Uncoated guide because the finished appearance is often softer or more muted. Our ink-mixing technology helps us
get extremely close to the selected reference. Exact visual matches cannot always be guaranteed because a printed
Pantone swatch on paper and ink applied to fabric are different surfaces. Send your brand guide, Pantone number, or color
reference with your quote request.
SAFETY APPAREL
09. Does Surfside Prints offer ANSI-rated safety apparel?
Yes. We can source a wide range of high-visibility workwear, including safety vests, short- and long-sleeve shirts, jackets,
outerwear, and performance garments. Different ANSI/ISEA 107 types and performance classes are available for different
working conditions and visibility needs. Our team can help identify appropriate options based on the applicable
requirements for your workforce. A high-visibility color alone does not establish ANSI compliance, and adding logos can
affect compliance. We review garment specifications and decoration placement before confirming suitability.
10. Does Surfside Prints screen print on safety and high-visibility apparel?
Yes. We decorate suitable safety vests, high-visibility shirts, hoodies, jackets, reflective workwear, and ANSI-rated
garments. We can help choose logo sizes, print placements, and decoration methods appropriate to the garment. For
certified safety apparel, decoration can reduce visible background or reflective material and may affect the product's rating.
We therefore review the manufacturer's specifications and relevant ANSI/ISEA 107 requirements rather than promising that
every decorated garment will retain its original classification.
11. What type of artwork should I provide for screen printing?
Vector artwork is preferred, including Adobe Illustrator (AI), EPS, and vector-based PDF files, because it can be scaled
cleanly. We also work with Adobe Photoshop (PSD) files and can create advanced color separations for simulated-process
printing, including designs with gradients, shading, photographic detail, and vibrant color. High-resolution PNG, TIFF, and
JPEG images may also work depending on quality. If you have only a low-resolution logo or a photograph of an old shirt,
our designers can often recreate or improve the artwork for production. Send what you have and we'll evaluate it.
12. Can Surfside Prints reproduce artwork from a previously printed T-shirt?
Often, yes. If the original artwork file has been lost, send us a clear photograph of the design on your old T-shirt, hoodie, or
other printed item. Our graphic design team can assess the image and, in many cases, recreate it as high-resolution or
vector artwork suitable for a new order. We can also evaluate vintage graphics, school and team designs, older company
logos, and complex multicolor artwork. Results depend on the clarity and detail of the reference image, and some designs
may require adjustments. We provide artwork for review before production.
13. Does Surfside Prints provide digital artwork proofs before production?
Yes. Once a quote is approved, our graphic design and prepress team typically prepares virtual proofs within one to three
business days. We provide a proof for every garment style and garment color in the order, showing artwork placement,
print dimensions, ink colors, and the overall layout. This lets you review how the design appears on each product rather
than relying on one generic mockup. You can request corrections before approving the final proof; some changes may
affect cost or timing. Standard production turnaround begins after final proof approval.
14. Does Surfside Prints offer pre-production screen printing samples?
Yes. We offer several ways to inspect a real print before completing the entire order. Local customers, or customers
traveling to Southern California, can schedule an in-person press check to view the first print on press. We can also print
the first garment, photograph it, and send a pre-production image by text for review. For customers who want to inspect the
actual garment, we can arrange a physical pre-production sample shipped by FedEx First Overnight where available.
Scheduling, fees, shipping availability, and any impact on production timing should be confirmed with our team in advance.
APPAREL & BRANDS
15. Does Surfside Prints decorate brands such as Carhartt, Nike, TravisMathew, Richardson, Port
Authority, Sport-Tek, and Reebok?
Yes. Through wholesale apparel suppliers, we can source and decorate many garments from recognized workwear,
athletic, lifestyle, and corporate-apparel brands. Decoration options may include screen printing, embroidery, or DTF
transfers depending on the product and fabric. Some brands have restrictions on decoration, branding, resale, or artwork
approval. For example, certain Patagonia products may require manufacturer review and approval before decoration.
Availability and permission to decorate are confirmed for the specific garment and project.
16. Can I purchase name-brand apparel directly through Surfside Prints?
Yes. We source apparel through wholesale distributors, including styles from brands such as Carhartt, Nike, Reebok,
TravisMathew, Richardson, Port Authority, Sport-Tek, Hanes, Gildan, and many others, subject to supplier inventory and
brand policies. Our team can recommend garments based on fit, fabric, quality, budget, and intended use, then advise
whether screen printing, embroidery, or DTF heat transfers are the best decoration method. Large-quantity sourcing is
available when supplier inventory allows. Ask about showroom viewing or shipped garment samples if you want to
compare options before ordering.
EMBROIDERY
17. Does Surfside Prints offer custom embroidery?
Yes. Our commercial Barudan embroidery machines support designs with up to 15 thread colors. We embroider suitable
hats, beanies, polos, T-shirts, hoodies, jackets, duffel bags, toiletry bags, and other fabric products. Services include
traditional flat embroidery, 3D puff embroidery, and multicolor designs. Our team can advise on garment compatibility, logo
sizing, thread colors, and digitizing—the process of converting artwork into machine-readable stitch instructions. We can
also support large orders, recurring programs, packaging, and nationwide distribution.
18. What makes Surfside Prints' embroidery services different?
Quality control begins before full production. For each new embroidery design, we create the embroidery file and produce a
physical test sew-out so our team can inspect stitch quality, lettering, thread colors, coverage, density, and overall
appearance. If needed, we refine the file before production. We also offer pre-production photographs of the actual sewn
design by text or email, allowing customers to review the physical embroidery rather than only a digital mockup. Our
commercial Barudan equipment and experienced staff support consistent results on small and large orders.
19. Can I wash garments embroidered by Surfside Prints?
Yes. We use Madeira Polyneon polyester embroidery thread, selected for durable stitching, vibrant colors, and
bleach-resistant performance under appropriate laundering conditions. Embroidered garments can generally be washed
repeatedly when cared for properly. Always follow the garment manufacturer's care label, wash with similar colors, and
avoid excessive heat when the fabric requires it. Although the thread is designed to resist fading and appropriate
bleaching, the garment fabric, dyes, and any other decorations may not be bleach-safe. Proper care helps maintain both
the embroidery and the garment.
FINISHING & FULFILLMENT
20. Does Surfside Prints offer individual garment folding, bagging, sealing, and labeling?
Yes. We use ROQ automated equipment for individual garment folding, bagging, sealing, and labeling, with equipment
throughput of up to 750 units per hour under suitable conditions. We can apply customer-supplied, print-ready SKU or
barcode labels to individual bags. Our standard packing practice organizes finished garments by style, then color, then
size, making inventory and distribution easier for retail stores, schools, and corporate programs. We can also combine
finishing with custom kitting, bulk shipments, or individual drop shipping.
21. Does Surfside Prints offer drop shipping to multiple offices, homes, or other locations?
Yes. We specialize in both individual drop shipping and split bulk shipments to multiple business or residential addresses.
Customers can provide an Excel spreadsheet containing recipient names, destinations, and the products or sizes to ship.
Our dedicated data department uses address-validation software to help flag inconsistent street, city, state, and ZIP code
information, as well as potentially missing apartment or suite details. Our fulfillment team then packs shipments according
to the distribution plan. Address validation reduces errors but cannot guarantee that every address is complete or
deliverable.
BUSINESS PROGRAMS
22. Does Surfside Prints handle recurring apparel orders for businesses?
Yes. We focus on long-term relationships rather than one-time transactions. We support recurring employee uniform
orders, school spirit wear, team apparel, seasonal campaigns, corporate merchandise, and ongoing branding programs.
We can help maintain consistent garment selections and artwork across reorders and coordinate company apparel stores,
packaging, and multi-location distribution when appropriate. Our goal is to become the printing partner your school, team,
or business calls whenever it needs apparel, promotional products, or other print solutions.
ABOUT SURFSIDE PRINTS
23. Where is Surfside Prints located?
Surfside Prints is based in Oxnard, California, in Ventura County, and is part of the National Graphics family of companies.
Our affiliated Southern California operations include a major commercial printing and packaging production facility in
Oxnard, a sister office in Goleta, and a Burbank creative office with more than 20 graphic designers supporting print
projects, including work for the entertainment industry. Together, our family of companies provides screen printing,
embroidery, commercial paper printing, packaging, wide-format graphics, signage, and related services. We serve local
customers and ship nationally and internationally.
FINISHING & FULFILLMENT
24. Can Surfside Prints create custom kits and ship them to individual recipients?
Yes. Our kitting and fulfillment team can combine screen-printed apparel, embroidered garments, promotional products,
and printed materials into packages tailored to employees, customers, events, or business locations. We can organize
orders using a customer-provided spreadsheet that specifies recipients, addresses, and the contents of each kit. Services
can include garment folding, bagging, custom labeling, packing, and shipping to multiple addresses. Tell us how many kits
you need, what each package should contain, and when recipients need them so we can plan the program.
